Shipping & Returns

Shipment
Your order will be shipped with carriage paid at an order amount of € 181.50. Below this amount you pay only € 7.50 shipping costs (This amount is only valid for shipment in Holland) 

For shipping to other countries you will find the shipping costs when ordering.

Returns and complaints.
We have a 100% satisfaction guarantee. 

If you are not completely satisfied, you can return your purchase within 30 days after it has been received.

You will receive the full purchase price including shipping costs back. Returned shipping costs will not be reimbursed.

Follow this procedure carefully:
1) Contact our customer service at the following address within 30 days after receipt: 
  [email protected]  and give the following information:
- Address
- Invoice number
- Reason for return (Optional)

 

2) After confirmation from our customer service, send the goods back to us within 7 days. A copy of your invoice  with you bank account number on it must be included in order to be able to refund the purchase price.

 

3) Once we have received the returned goods in good order, confirmation will be sent to you within a few days, after which we will refund the purchase price to you as soon as possible and within 30 days

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